Oliy Aql
CompanyAI voice robots and chatbots for omnichannel customer communications.
About
Oliy Aql provides an omnichannel communications platform for businesses that want to automate marketing and customer service. Its products include AI voice robots, chatbots, a shared chat platform and messaging campaigns, with tools for analysing customer conversations and outreach. The voice product combines speech recognition and speech synthesis with configurable dialogue flows. Chatbots can communicate through websites, messengers and social networks, exchange documents and media, and transfer customers to a human operator with the conversation history. The platform is designed to help customer-facing teams manage routine enquiries and route conversations to the relevant department.