AigenVector

About

AigenVector develops AI software for hotel guest communications and day-to-day operations. The system interprets requests written in natural language, identifies their category and priority, prepares email responses and assigns work to the appropriate staff. It is designed to reduce manual handling of inquiries and improve the transfer of information between hotel departments. For maintenance requests, the platform can identify the issue, create a task for the technical team and help track its completion. Its email tools extract relevant details and draft responses in the hotel's tone, while flagging complex inquiries for human review. An AI assistant also helps staff find information and handle routine operational tasks.